1. Someone accidentally steps on your foot (really hard!) and apologizes. You...
2. Your taxi gets stuck in traffic. You...
3. A coworker makes a mistake, and fesses up to you apologetically. You...
4. A saleslady seems to snub you. You...
5. You go to a restaurant. Your waiter takes your order. A half hour later, he admits he forgot to give it to the chef. You...