1.	Your best friend throws a strop with you and stops calling. How do you react? You wait for her to call and say what's wrong. You turn up on her doorstep with a box of chocs. You think she's lost it - you haven't done anything wrong!
2.	Your friend was meant to help you move flat, but his van's broken down. Your reaction? He'll have to fix it, or get one of his Handy Andy mates to fix it. I'll hire a van - safest option. Oh my Gawd! Everything was going so well...
3.	You've been underpaid. You meet your boss in the cafeteria the next day, so you... Tell yourself you'll ask him at the right moment. Ask him straight away. He's smiling - perhaps he's corrected the mistake already.
4.	Your trusty travel agent calls a week before your holiday - there's been a cock-up over places. While you wait to find out whether you can go or not, you: Shop for bikinis. Ring all the other travel agents to find something else. Spend your whole time worrying you won't be able to go.
5.	In order to solve problems, you need: Good advice. Good ideas. Confidence.